JOUALI, Y. .; EL AFI, R. . Facteur humain et risque opérationnel : essai d’identification de risque humain cas des institutions financières. International Journal of Economic Studies and Management (IJESM), [S. l.], v. 3, n. 3, p. 728–737, 2023. DOI: 10.5281/zenodo.7941505. Disponível em: https://woasjournals.com/index.php/ijesm/article/view/568. Acesso em: 21 sep. 2023.