The Effect of Workload and Communication On Performance Through Work Motivation In The Population And Civil Registration Service Of Labuhanbatu Regency
Keywords:Workload, Communication, Work Motivation, Performance.
A company needs a competent and creative employee to achieve company goals. Employees have an important role in a company, namely as thinkers, planning and controllers of company activities. Seeing the importance of the role of employees in the company, employee performance determines the success or achievement of the company. This study aims to determine whether work stress and work environment affect employee morale through work discipline as an intervening variable at the Labuhanbatu District Education Office. The study was conducted on 36 employees using saturated sampling techniques. The data collection techniques used are primary data in the form of questionnaires and secondary data obtained through documentation studies. The data analysis technique uses quantitative data processed with the SPSS version 25 program, namely t test, sobel test and path analysis. The results obtained in this study show that 1) there is a significant influence between workload on work motivation, 2) there is a significant influence between communication variables on work motivation, 3) there is a significant influence between workload variables on performance, 4) there is a significant influence between communication variables on performance, 5) there is a significant influence between work motivation variables on performance, 6) work motivation variables cannot affect workload variables on performance, 7) work motivation variables can affect communication variables on performance.
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